Zhejiang Changli Wood Home Co., Ltd.
Commodity after-sales service policy
(The contents of this document are communicated to the customer with the delivery/contract)
1. Our after-sales warranty shall be implemented in accordance with the provisions of the national "Three Guarantees" Law. If there are relevant requirements of other national laws and regulations, the warranty shall be carried out in accordance with the relevant requirements of national laws and regulations.
2. Under the condition of meeting the requirements of national laws and regulations, or if there is no national laws and regulations for the time being, the service policy shall be implemented according to the contract agreement with the customer or the bidding requirements.
3, involving wearing parts and supporting spare parts, see the contract for details.
4, due to accessories and equipment, materials, personnel services may have price fluctuations, will be adjusted with market changes. When the customer needs to purchase new spare parts or working hours and other price changes, the price list quoted at that time shall prevail. When the customer needs, our company will inform the price in time. Or sign a supplementary agreement to detail when needed.
5. One of the following situations may not be covered by the warranty:
A) damaged due to improper use, maintenance and storage by the user;
B) damage caused by poor operating environment (such as voltage, temperature, humidity, ventilation conditions, etc.);
C) Failure to use, maintain and maintain the product according to the requirements of the product instruction manual and cause damage;
D) non-professional service personnel of the company to carry out maintenance.
E) Damage caused by force majeure (such as lightning, fire, earthquake, flood and other natural disasters);
F) Other possible conditions not caused by product quality or reasons not caused by our company.

If you have any after-sales service problems, please call our company at 0575-88408873, or the phone number on the contract/manual.
Our company provides you with appointment, consultation, repair, complaint, inquiry and other services during 12 hours of work and working days. Please contact the sales staff when you have special needs on holidays. We serve you wholeheartedly.

Zhejiang Changli Wood Home Co., Ltd.
Waste commodity identification and prompt information document
(The contents of this document are communicated to the customer with the delivery/contract)

1. If the waste generated in the service process of our company can be recycled by ourselves, it shall be properly recycled and disposed of; if it cannot be recycled and disposed of by itself, it shall be entrusted to a qualified recycling unit as the case may be.
2. The company's products and services generally do not involve hazardous waste, and the waste that may be involved is handled by a qualified company in accordance with national laws and regulations. Units engaged in business activities such as the collection, storage and disposal of solid waste must obtain permission from the competent administrative department of environmental protection as prescribed by laws and regulations. Our company does not dispose of waste, but hands it over to a qualified company. When customers discard goods, please refer to this method for proper disposal.
3. Please properly dispose of plastics, inorganic substances, paper packaging, scrap metal, etc. that may be produced during the delivery of our company's products in garbage cans or garbage storage points, so as not to pollute the environment.
4. Please hand over the customer's waste spare parts to a qualified company for disposal or by the waste collection station.
5. Please contact our company at any time if there are problems with discarded commodities. Care for the environment, everyone is responsible.